Terms & Conditions

Sure! Here’s the full, detailed Terms and Conditions translated into English for The Official Shop:

Terms and Conditions of Use

Welcome to The Official Shop! By accessing and using our website, you agree to comply with and be legally bound by the terms and conditions outlined below. Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By accessing and using this website, you declare that you have read, understood, and agree to these terms and conditions, as well as our Privacy Policy. If you do not agree with any term, please do not use our site.

2. User Registration and Account

To make purchases, you may be required to create an account by providing truthful, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

3. Products

3.1. Availability: All products are subject to availability. We reserve the right to limit the quantity of any item or cancel orders containing errors or incorrect information.
3.2. Information: We strive to provide accurate product information but do not guarantee that descriptions are complete or error-free.
3.3. Responsible Use: The products sold are dietary supplements and vitamins and do not replace medical advice or prescribed treatments.

4. Prices and Payments

4.1. Prices: Prices are listed in USD Dollar (USD) and may change without prior notice.
4.2. Payment: We accept the payment methods available on the website platform. Payments are processed by trusted and secure partners.
4.3. Security: Your payment is protected by security protocols. We do not store full credit card information.

5. Processing and Delivery

5.1. Timeframe: Delivery time starts from payment confirmation.
5.2. Address: Delivery will be made to the address provided by you, which must be correct and complete.
5.3. Delays: Delays due to external factors (carriers, weather conditions) are not the store’s responsibility, but we will do our best to keep you informed.

6. Cancellation, Returns, and Exchanges

6.1. Cancellation: Orders can be canceled before shipment by contacting customer service.
6.2. Returns and Exchanges: According to consumer protection laws, returns and exchanges are accepted if the product is in original condition, unused, with intact packaging, and accompanied by the invoice.
6.3. Defective Products: If you receive a defective product, please contact us immediately for analysis and replacement.

7. Responsibilities

7.1. Product Use: The consumer is responsible for proper use of the products. It is recommended to follow the manufacturer’s instructions and consult a health professional before starting any supplement.
7.2. Medical Information: We do not provide medical diagnoses nor replace professional consultations.

8. Intellectual Property

All content, including texts, images, trademarks, logos, and website design, are the exclusive property of The Official Shop or its licensors. Any reproduction, distribution, or use without prior authorization is prohibited.

9. Privacy

Your use of this site is subject to our Privacy Policy, which details how we collect and protect your personal data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on the site. We recommend reviewing this page regularly.

11. Governing Law and Jurisdiction

These terms are governed by Brazilian law. Any disputes will be resolved in the court of Mauá, SP, waiving any other jurisdiction, however privileged it may be.

12. Contact

For questions or clarifications regarding these Terms and Conditions, please contact us at: support@theofficial-shop.com

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