Shipping Policy

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Shipping and Delivery Policy

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At The Official Shop, we strive to ensure your products arrive safely and promptly.

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1. Processing Time

After payment confirmation, your order will be shipped within 2 (two) business days.

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2. Delivery Time

Delivery time varies depending on the region and shipping method, ranging from 2 to 6 business days.

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3. Free Shipping

We offer free shipping on all orders, regardless of the purchase amount.

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4. Delivery Address

It is essential to provide a complete and accurate address to avoid delays or returns. We are not responsible for deliveries that fail due to incorrect address information.

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5. Tracking

After shipping, you will receive a tracking code to monitor your delivery status.

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6. Delays and Unforeseen Events

Delays may occur due to unforeseen events such as adverse weather conditions, carrier issues, or other circumstances beyond our control. In such cases, we will keep you informed.

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7. Support

If you experience any delivery issues, please contact us at support@theofficial-shop.com so we can assist you