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At The Official Shop, your well-being comes first. If you have any questions, suggestions, or need assistance with an order, our customer service team is ready to help you quickly, respectfully, and attentively.

📨 Contact Information

• Email: support@theofficial-shop.com

• Phone / WhatsApp: +55 (11) 95682-9873

• Address: Rua Martino Basso, 486 – Jardim Zaíra, Mauá – SP, ZIP Code 09320-760, Brazil

• Customer Service Hours: Monday to Friday, from 9 AM to 6 PM (except holidays)

📬 Personalized Support

Our customer service is handled by real people, prepared to answer your questions about products, orders, deliveries, returns, or any other matter related to your experience with The Official Shop.

💬 Get in Touch!

If you prefer, send us a message directly via WhatsApp — it’s fast, convenient, and you’ll talk to us in real time.
We’re here to ensure your experience is always the best possible.

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